To create a prompt for recording.

Step 1 : Logon to the ScopTel system

Step 2 : Navigate to Configuration --> Telephony --> Audio --> IVR Prompts

Step 3 : Click on add New IVR Prompt

Step 4 : Select type as IVR in the drop down

Step 5 : Name IVR Prompt

Step 6 : Save

Step 7 : Commit


To create this recording please follow the steps below.

Step 1 : Dial *55

Step 2 : Input prompt number followed by #

Step 3 : Dial 1 (Please note that the recording process starts immediately)

Step 4 : Dial # once the recording is complete.


Please confirm once this has been done and we will assist in add the recording to the system for you.


Please refer to Attached Document should you require more detail in this particular configuration .