To create a prompt for recording.
Step 1 : Logon to the ScopTel system
Step 2 : Navigate to Configuration --> Telephony --> Audio --> IVR Prompts
Step 3 : Click on add New IVR Prompt
Step 4 : Select type as IVR in the drop down
Step 5 : Name IVR Prompt
Step 6 : Save
Step 7 : Commit
To create this recording please follow the steps below.
Step 1 : Dial *55
Step 2 : Input prompt number followed by #
Step 3 : Dial 1 (Please note that the recording process starts immediately)
Step 4 : Dial # once the recording is complete.
Please confirm once this has been done and we will assist in add the recording to the system for you.
Please refer to Attached Document should you require more detail in this particular configuration .