Recording calls transferred (Attended) to internal route. : ScopServ Integrated Services

Recording calls transferred (Attended) to internal route. Print

Modified on: Tue, 2 Jul, 2019 at 10:50 AM

How to record call to a Internal Route

On the inbound rule before you set the Destination

Add the following Application (This is going to keep the Mix Monitor Active until the inbound call ends)

Application Name: MixMonitor

Arguments: ${UNIQUEID}.wav,ab

Red = Playback message After-hours

Green = Playback message Office-hours

Blue = The Recording Application

Black = The Destination of the Inbound call

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